TERMS AND CONDITIONS
Effective Date: April 21, 2026
Last Updated: November 5, 2026

 

1. AGREEMENT TO TERMS
By booking a consultation, appointment, package, or other service with Rebirth Of Amór (“ROA,” “we,” “us,” or “our”), you acknowledge that you have read, understood, and agreed to these Terms and Conditions and the Rebirth Of Amór Booking Policy.

 

If you do not agree to these terms, please do not complete your booking.

 

2. SERVICES
Rebirth Of Amór provides professional hair, wig, hair-loss, and beauty services by appointment at the Rebirth Of Amór Studio in Atlanta, Georgia.

 

Available services may include consultations, sew-ins, closure and frontal installations, ponytails, quick weaves, wig installations, custom wig services, packages, maintenance services, hair preparation, coloring, and related add-ons.

 

3. CONSULTATIONS
A consultation may be required before booking certain services or ordering a custom wig.

 

Consultation fees must be paid in full when booked. When the applicable service description states that a consultation fee will be credited toward a future service or custom wig, the credit will be applied according to that description.

 

4. BOOKING FEE
A $50 non-refundable booking fee is required to reserve each applicable service or package.

 

The booking fee:
• Secures the selected appointment time.
• Is applied toward the total service or package price.
• May be transferred one time when an eligible appointment is rescheduled through the Rebirth Of Amór website before the scheduled start time.
• Is credited toward any applicable late-cancellation or no-show charge.

 

A new $50 booking fee may be required before scheduling another appointment.

 

5. CANCELLATIONS AND RESCHEDULING
Cancellations are permitted only when completed through the Rebirth Of Amór website more than 48 hours before the scheduled appointment time.

 

Appointments canceled less than 48 hours before the scheduled start time are considered late cancellations and are subject to the applicable cancellation charge described below.

 

Appointments booked less than 48 hours before the scheduled start time are immediately non-cancellable.

 

Clients may reschedule an eligible appointment through the Rebirth Of Amór website, including within the 48-hour period, before the scheduled appointment begins and subject to availability. The booking fee may be transferred one time to the rescheduled appointment.

 

Requests sent through text message, email, telephone, or social media do not constitute an official cancellation or rescheduling request.

 

6. LATE CANCELLATIONS AND NO-CALL, NO-SHOWS
A late cancellation occurs when a client cancels less than 48 hours before the scheduled appointment time.

 

A no-call, no-show occurs when a client fails to arrive for the scheduled appointment without completing an approved rescheduling request through the website.

 

For regular services, late cancellations and no-call, no-shows are charged 100% of the booked service price.

 

For packages, late cancellations and no-call, no-shows are charged 50% of the booked package price.

 

Any booking fee, deposit, or other amount already paid will be credited toward the applicable charge. The client will not be charged more than the amount allowed under the policy connected to the booked service or package.

 

By completing a booking and accepting these terms, the client authorizes Rebirth Of Amór and its payment processor to securely retain the payment method used at checkout and charge the unpaid balance following a late cancellation or no-call, no-show.

 

A client with an unpaid cancellation or no-show balance may not schedule another appointment until the outstanding balance and any required new booking fee have been paid.

 

7. LATE ARRIVALS
Clients receive a 15-minute grace period. Arrivals more than 15 minutes late may incur a $30 late fee.

 

When lateness prevents Rebirth Of Amór from completing the scheduled service without affecting another client, the appointment may be canceled and treated as a late cancellation or no-call, no-show. The applicable regular-service or package charge will apply.

 

8. REMAINING BALANCES
Unless otherwise stated in the service description, the remaining service balance is due by cash or Zelle at the start of the appointment, before services begin.

 

Credit and debit cards are accepted online for required booking fees, consultations, custom-order payments, and authorized cancellation or no-show charges.

 

9. PACKAGES
A $50 non-refundable booking fee is required to reserve a package appointment and is applied toward the total package price.

 

Charges related to custom wigs, hair, coloring, preparation, or other materials may be required before preparation or production begins. A reservation is not authorization for Rebirth Of Amór to begin producing unpaid custom merchandise.

 

If a package includes a fully paid custom wig and the appointment is later canceled, the wig remains the client’s property. The client may arrange studio pickup or request shipping at the client’s expense.

 

Package appointments canceled less than 48 hours before the scheduled start time, and package no-call, no-shows, are charged 50% of the booked package price.

 

Clients may reschedule a package appointment within the 48-hour period before the appointment begins, subject to availability. A package booked less than 48 hours before its scheduled start time is immediately non-cancellable.

 

10. CUSTOM HAIR AND WIG ORDERS
Custom hair and wig orders are made specifically for the client and require full payment before production begins.

 

Production generally requires 5 to 7 business days after full payment and receipt of all required specifications and materials.

 

Once production begins, custom orders cannot be canceled, returned, exchanged, or refunded except where required by law.

 

11. HAIR PREPARATION AND CLIENT-PROVIDED ITEMS
Clients must follow all preparation instructions listed with their selected service.

 

When bundles, wigs, closures, frontals, or other materials must be prepared before an appointment, they must be purchased or delivered within the timeframe communicated by Rebirth Of Amór.

 

Late delivery of required materials may result in rescheduling, cancellation, or additional same-day preparation charges.

 

12. CLIENT RESPONSIBILITIES
Clients must:

• Arrive on time with clean, detangled hair unless a shampoo service is included.

• Bring all items required for the selected service.

• Disclose known scalp conditions, allergies, sensitivities, or other relevant concerns before services begin.

• Follow all preparation and aftercare instructions.

• Refrain from bringing children or additional guests unless they are also receiving an approved service.

 

13. COMPLETED SERVICES AND ADJUSTMENTS
All completed services are final, and refunds are not issued after a service has been performed.

 

Any request for a reasonable adjustment must be submitted within three calendar days of the appointment. An adjustment request does not guarantee that a refund, complimentary service, or other remedy will be provided.

 

14. PHOTOGRAPHY AND VIDEO
Rebirth Of Amór will request the client’s express permission before taking or using photographs or videos. A client may decline photography or recording without affecting the service received.

 

15. PAYMENT PROCESSING
Online transactions are processed through payment providers connected to the Rebirth Of Amór website. Payment-provider approval, processing times, disputes, refunds, and security procedures are governed by the provider’s applicable terms.

 

Rebirth Of Amór will not advertise or promise a specific financing or pay-over-time provider unless that payment method is active and available at checkout.

 

16. LIMITATION OF LIABILITY
To the extent permitted by law, Rebirth Of Amór is not responsible for harm or dissatisfaction resulting from undisclosed allergies, sensitivities, medical conditions, scalp conditions, client-provided products, failure to follow preparation or aftercare instructions, or expectations inconsistent with the agreed service. Services are performed using reasonable professional care and industry standards.

 

17. GOVERNING LAW
These Terms and Conditions are governed by the laws of the State of Georgia. Any dispute will be handled by a court with appropriate jurisdiction in Georgia unless the parties agree to another lawful resolution method.

 

18. CHANGES TO THESE TERMS
Rebirth Of Amór may revise these Terms and Conditions from time to time. Changes apply to bookings placed after the revised terms are published. The policy version presented and accepted when an appointment is booked governs that appointment.

 

19. CONTACT
Rebirth Of Amór
Email: hello@rebirthofamor.com
Text: 404-585-0790
Instagram: @therealcherieamor
TikTok: @cherieamor_