Wig Booking Policy & Consultation Terms

Effective Date: May 1, 2026
Last Updated: November 5, 2026

PLEASE READ BEFORE BOOKING

By completing an appointment booking, you agree to this Booking Policy and the complete Rebirth Of Amór Terms and Conditions.

CONSULTATIONS

A consultation is required for first-time clients and before custom wig orders unless the selected service states otherwise.
Consultations must be paid in full when booked. Any consultation credit will be applied only as described in the selected consultation or service.

BOOKING FEE

A $50 non-refundable booking fee is required to reserve each applicable service or package.
The booking fee is applied toward the total service or package price.
The booking fee may be transferred one time when an eligible appointment is rescheduled through the Rebirth Of Amór website before the scheduled start time.
The booking fee will be credited toward any applicable late-cancellation or no-show charge.

CANCELLATIONS AND RESCHEDULING

Cancellations are permitted only when completed through the Rebirth Of Amór website more than 48 hours before the scheduled appointment time.
Appointments canceled less than 48 hours before the scheduled start time are considered late cancellations and are subject to the applicable cancellation charge.
Appointments booked less than 48 hours before the scheduled start time are immediately non-cancellable.
Clients may reschedule an eligible appointment through the Rebirth Of Amór website, including within the 48-hour period, before the scheduled appointment begins and subject to availability. The booking fee may be transferred one time to the rescheduled appointment.
Requests made through text message, telephone, email, or social media are not considered official cancellation or rescheduling requests.

LATE CANCELLATIONS AND NO-CALL, NO-SHOWS

A late cancellation occurs when a client cancels less than 48 hours before the scheduled appointment time.
A no-call, no-show occurs when a client fails to arrive for the scheduled appointment without completing an approved rescheduling request through the website.
Regular services: 100% of the booked service price will be charged.
Packages: 50% of the booked package price will be charged.
Any booking fee, deposit, or other amount already paid will be credited toward the applicable charge. The client will not be charged more than the amount allowed under the policy connected to the booked service or package.
By completing a booking and accepting this policy, the client authorizes Rebirth Of Amór and its payment processor to securely retain the payment method used at checkout, when supported by that payment method, and charge the unpaid balance following a late cancellation or no-call, no-show.
A client with an unpaid cancellation or no-show balance may not schedule another appointment until the outstanding balance and any required new booking fee have been paid.

ARRIVAL AND LATENESS

Standard appointments are available Tuesday through Saturday between 9:00 AM and 6:00 PM.
Appointments beginning at 7:00 AM require a $150 Early Bird fee.
Appointments beginning after 6:00 PM, with a latest start time of 7:00 PM, require a $150 After-Hours fee.
A 15-minute grace period is provided. Arrivals more than 15 minutes late may incur a $30 late fee.
When lateness prevents Rebirth Of Amór from completing the scheduled service without affecting another client, the appointment may be canceled and treated as a late cancellation or no-call, no-show. The applicable charge will be 100% for a regular service or 50% for a package.

PAYMENT

Unless otherwise stated in the service description, remaining balances must be paid by cash or Zelle at the start of the appointment before services begin.
Credit and debit cards are accepted online for required booking fees, consultations, custom-order payments, and authorized cancellation or no-show charges.

PACKAGES AND CUSTOM WIGS

Packages require a $50 non-refundable booking fee that is applied toward the total package price.
Custom hair, custom wigs, coloring, preparation, and other made-to-order items must be paid in full before production begins.
If a package includes a fully paid custom wig and the appointment is later canceled, the wig remains the client’s property. Pickup may be arranged with Rebirth Of Amór, or the wig may be shipped at the client’s expense.
Package appointments canceled less than 48 hours before the scheduled start time, and package no-call, no-shows, will be charged 50% of the booked package price.
Clients may reschedule a package appointment within the 48-hour period before the appointment begins, subject to availability.
A package booked less than 48 hours before its scheduled start time is immediately non-cancellable.

HAIR PREPARATION

Any bundles, wigs, closures, frontals, or other materials requiring preparation must be purchased or delivered within the timeframe provided by Rebirth Of Amór.
Late delivery may result in rescheduling, cancellation, or an additional preparation fee.

Current same-day preparation fees include:

Closure customization: $50
Frontal customization: $75
Wig customization: $100

GUESTS AND CHILDREN

Additional guests and children are not permitted unless they are receiving an approved service.

PHOTOGRAPHY AND VIDEO

Photographs and videos are taken only with the client’s express permission. Declining photography or recording will not affect the service received.

COMPLETED SERVICES

Completed services are final. Adjustment requests must be made within three calendar days of the appointment.

POLICY ACKNOWLEDGMENT

By booking an appointment, you confirm that you have read, understood, and accepted this Booking Policy and the complete Rebirth Of Amór Terms and Conditions.